Privacy Policy

Effective date: September 22, 2026

MusionCorp ("we", "us", "our") operates vibeCoach, an AI-powered voice conversation practice platform available at tryvibecoach.com and as the VibeCoach iOS app. This Privacy Policy explains what we collect, how we collect it, how we use it, and who we share it with.

1. Information We Collect

Account Information

• Name, email address, and profile photo when you sign in with Google, Apple, or email. If you use Sign in with Apple and choose to hide your email, we receive a private relay address from Apple instead.
• The answers you give in the onboarding questionnaire, such as your age range, relationship status, goals, and the situations you find hard.

Voice Conversation Data

• Your voice during practice calls, streamed live to the services that run the call
• An audio recording of each call, kept by Vapi.ai (see Section 4)
• Conversation transcripts generated during calls
• AI-generated feedback, live tips, and performance scores

Usage Data

• Session history, credit balance, and purchase records
• Pages visited, features used, and general interaction patterns, collected with Google Analytics and Meta Pixel on the website and Mixpanel in the iOS app
• Device type, browser, and approximate location (via analytics)

Payment Information

• On the website, payments are processed by our payment partners (LemonSqueezy or Dodo Payments). In the iOS app, purchases are processed by Apple through the App Store. We never receive or store your card or bank details, only a record of the transaction.

2. How We Use Your Information

• Run practice calls with an AI character
• Generate live tips during a call and personalized feedback after it
• Track session history and credit usage
• Check call quality and fix problems with the service
• Communicate service updates and respond to support requests
• Analyze usage patterns to improve the product and measure our advertising
• Prevent abuse and enforce our terms

3. Third-Party Services

We use the following third-party services to operate vibeCoach. Services marked "AI service" process your call data using artificial intelligence.

• Vapi.ai (AI service): Runs the real-time voice call. Receives your voice audio during the call and keeps a recording of it.
• Daily.co: Carries the live call audio between your device and Vapi.
• Deepgram (AI service): Converts your speech into text during a call.
• OpenAI (AI service): Receives the conversation text during and after a call, to write the AI character's replies, your live tips, and your feedback. OpenAI does not use data sent through its API to train its models.
• ElevenLabs (AI service): Receives the AI character's lines to create the character's voice. It does not receive your voice.
• Supabase: Hosts our database (profiles, sessions, transcripts) and handles sign-in.
• Apple: Sign in with Apple and App Store purchases in the iOS app.
• Google: Sign in with Google.
• LemonSqueezy and Dodo Payments: Process purchases on the website.
• Loops and Resend: Send account and product emails. They receive your email address and basic account activity, such as whether you have completed a call.
• Mixpanel: App usage analytics in the iOS app.
• Google Analytics & Meta Pixel: Usage and advertising analytics on the website.
• Vercel: Hosts the website and backend.

No AI service receives your name or email address. We share data with these providers only for the purposes described in this policy, and we use providers whose terms protect your data to a standard equal to this policy.

4. AI Processing, Consent, and Call Recordings

We ask before any call data is shared. In the iOS app, before your first practice call we show you what data is sent to which AI services and ask for your permission. Nothing from a call is sent until you agree. If you decline, you can still use the rest of the app, but practice calls cannot start.

During a call, your voice is streamed to Vapi.ai and Daily.co to run the call and to Deepgram to turn your speech into text. The conversation text is sent to OpenAI to write the character's replies, give live tips, and produce your feedback. The character's lines are sent to ElevenLabs to create the character's voice.

Vapi.ai keeps an audio recording of each call on our account. We use recordings only to check call quality and fix problems with the service. Transcripts and feedback are stored in our database so you can review past sessions.

5. Cookies & Local Storage

We use a minimal number of cookies:

• Authentication cookie: An HTTP-only cookie containing a signed token to keep you logged in (expires after 7 days).
• Analytics cookies: Set by Google Analytics and Meta Pixel for usage and advertising measurement. You can opt out via your browser settings or by using an ad blocker.

We do not use cookies for cross-site tracking beyond the analytics services listed above.

6. Data Sharing

We do not sell your personal information. We share data only with the third-party services listed in Section 3, and only as necessary to operate the service. We may disclose information if required by law or to protect our rights.

7. Data Retention

We retain your account information and session history for as long as your account is active. Conversation transcripts and feedback are stored to provide you with your session history. You can delete your account from the Profile screen in the iOS app, or by emailing us. When you do, we remove your personal data from our database within 30 days, except where retention is required by law. To have your call recordings deleted from Vapi as well, email us.

8. Data Security

We use industry-standard measures to protect your data, including HTTPS encryption in transit, HTTP-only authentication cookies, and Row Level Security on our database. However, no method of transmission or storage is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

10. Children's Privacy

vibeCoach is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

MusionCorp
[email protected]